Optifit experienced a minor incident on August 13, 2026 affecting Arena service and Arena web and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 07:00 PM UTC
Status: Investigating We've identified an issue with our notification service causing repeated notifications to be sent for a single event to some members. The notification service has been suspended as a precaution while we investigate. Affected components Arena web (Degraded performance) Huddle service (Degraded performance) Notifications service (Full outage) Arena service (Degraded performance) Huddle iOS (Degraded performance) Huddle Android (Degraded performance) Huddle web (Degraded performance)
- identified Aug 13, 2026, 07:40 PM UTC
Status: Identified We've identified the root cause of the issue: a technical problem in our notification pipeline caused repeated notifications to be sent for a single event to a limited number of users. No data was compromised, this incident only affects the volume of notifications sent. Affected components Huddle service (Degraded performance) Notifications service (Full outage) Arena service (Degraded performance) Huddle iOS (Degraded performance) Huddle Android (Degraded performance) Huddle web (Degraded performance) Arena web (Degraded performance)
- monitoring Aug 13, 2026, 07:55 PM UTC
Status: Monitoring The fix has been deployed. The root cause (error handling and deduplication in the notification pipeline) has been resolved. The notification service has been re-enabled and we're closely monitoring its behavior to confirm full stability. Affected components Notifications service (Degraded performance) Arena service (Degraded performance) Huddle iOS (Degraded performance) Huddle Android (Degraded performance) Huddle web (Degraded performance) Arena web (Degraded performance) Huddle service (Degraded performance)
- monitoring Aug 13, 2026, 08:27 PM UTC
Status: Monitoring The fix has been deployed. The root cause (error handling and deduplication in the notification pipeline) has been resolved. The notification service has been re-enabled and we're closely monitoring its behavior to confirm full stability. Affected components Notifications service (Operational) Arena service (Operational) Huddle iOS (Degraded performance) Huddle Android (Degraded performance) Huddle web (Degraded performance) Arena web (Operational) Huddle service (Degraded performance)
- monitoring Aug 13, 2026, 08:30 PM UTC
Status: Monitoring All systems appear to be operating normally following the deployed fix. We're continuing to closely monitor notification delivery to confirm full stability before closing this incident. Affected components Huddle Android (Operational) Huddle web (Operational) Arena web (Operational) Huddle service (Operational) Notifications service (Operational) Arena service (Operational) Huddle iOS (Operational)
- resolved Aug 13, 2026, 08:36 PM UTC
Status: Resolved All systems appear to be operating normally following the deployed fix. Affected components Arena service (Operational) Huddle iOS (Operational) Huddle Android (Operational) Huddle web (Operational) Arena web (Operational) Huddle service (Operational) Notifications service (Operational)