OpticOdds Outage History

Type: Incident Duration: 3 days and 22 hours Affected Components: Website, App, API Sep 10 , 00:29:44 GMT+0 Resolved - This incident has been resolved.. Sep 8 , 11:52:58 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Sep 6 , 02:30:00 GMT+0 Identified - Throughout the weekend, we have had issues with scores not updating around midnight EST. This has resulted in delayed settlement as well. We are continuing to work on a fix for this incident..

Type: Incident Duration: 44 minutes Affected Components: Website, App, API Aug 9 , 15:56:59 GMT+0 Resolved - This incident has been resolved.. Aug 9 , 15:12:47 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Duration: 9 minutes Affected Components: Website, App, API Aug 6 , 15:05:41 GMT+0 Resolved - This incident has been resolved.. Aug 6 , 14:56:37 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result..

Type: Incident Duration: 7 minutes Affected Components: Website, App, API Aug 5 , 19:54:22 GMT+0 Resolved - This incident has been resolved.. Aug 5 , 19:47:00 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result. Might be some instability over the next 5-10 minutes..

Type: Incident Duration: 5 hours and 35 minutes Affected Components: App, API Aug 4 , 01:07:01 GMT+0 Resolved - This incident has been resolved. All sports in season have been restored. We apologize for earlier communication of this incident being resolved. . Aug 4 , 00:44:03 GMT+0 Identified - We are continuing to work on a fix for this incident. Right now only Basketball and Baseball are available.. Aug 4 , 00:11:01 GMT+0 Resolved - This incident has been resolved.. Aug 3 , 19:32:18 GMT+0 Identified - We detected Pinnacle data is not available. We are working on a solution..

Type: Incident Duration: 1 day, 21 hours and 40 minutes Affected Components: Website, App, API Jul 26 , 15:40:17 GMT+0 Resolved - This incident has been resolved.. Jul 26 , 12:05:26 GMT+0 Identified - We are continuing to work on a fix for this incident.. Jul 24 , 20:16:28 GMT+0 Resolved - This incident has been resolved.. Jul 24 , 18:00:00 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Affected Components: API Jul 20 , 17:10:02 GMT+0 Resolved - Due to the original game being rescheduled, there was a moment where the game was duplicated in our /fixtures endpoint. These are the 2 fixture ids: 2026072072CF5F15, 20260721EBA67395 The canonical fixture will be: `20260721EBA67395` . The other fixture will be removed from any endpoints..

Type: Incident Duration: 17 hours and 14 minutes Affected Components: Website, App, API Jul 16 , 12:13:28 GMT+0 Resolved - This incident has been resolved.. Jul 15 , 18:59:05 GMT+0 Identified - Our proxy provider is having networking related issues which is causing our networking requests not to go through. We are continuing to work on a fix for this incident..

Type: Incident Affected Components: API Jun 20 , 03:30:00 GMT+0 Resolved - The Boston Red Sox vs Seattle Mariners game on June 19 (EST) was alternating statuses between cancelled and unplayed, causing issues with bet settlement potentially causing bets to be refunded and then correctly settled. Underling issue was related to an id switch from our MLB data source. This incident has been resolved..

Type: Incident Duration: 5 minutes Affected Components: Website, App, API Jun 11 , 19:24:35 GMT+0 Resolved - This incident has been resolved.. Jun 11 , 19:19:42 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Duration: 25 minutes Affected Components: API, Website, App May 14 , 16:21:12 GMT+0 Resolved - This incident has been resolved.. May 14 , 15:56:12 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result..

Type: Incident Duration: 14 minutes Affected Components: API, Website, App May 13 , 00:18:02 GMT+0 Resolved - This incident has been resolved.. May 13 , 00:04:21 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result..

Type: Incident Duration: 3 hours and 15 minutes Affected Components: API, Website, App Apr 27 , 13:45:06 GMT+0 Resolved - This incident has been resolved.. Apr 27 , 12:37:41 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Apr 27 , 10:30:15 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Duration: 5 days, 2 hours and 5 minutes Affected Components: Website, API, App Mar 5 , 14:36:07 GMT+0 Resolved - This incident has been resolved.. Feb 28 , 14:09:20 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result. Part of the fix will be a paring down of which leagues are supported for DraftKings. We hope to have full coverage up again soon.. Feb 28 , 12:30:58 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Affected Components: Website, API, App Feb 28 , 00:00:06 GMT+0 Resolved - This incident has been resolved. Database was at full capacity and needed to be scaled up, we have efforts in place now to setup proactive alerting to make sure this is handled earlier in the future..

Type: Incident Duration: 3 days and 15 minutes Affected Components: Website, API, App Feb 12 , 16:15:30 GMT+0 Resolved - This incident has been resolved.. Feb 9 , 16:00:18 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Duration: 1 hour and 22 minutes Affected Components: Website, App Jan 28 , 15:22:47 GMT+0 Resolved - This incident has been resolved.. Jan 28 , 14:00:56 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result..

Type: Incident Duration: 4 hours and 39 minutes Affected Components: Website, API, App Jan 15 , 12:38:30 GMT+0 Resolved - This incident has been resolved. There was an unexpected database migration that caused an issue with odds syncing to our database.. Jan 15 , 12:05:01 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Jan 15 , 08:00:00 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Affected Components: Website, API, App Jan 4 , 01:00:00 GMT+0 Resolved - Due to slow scaling of our servers, there was higher than expected latencies with odds updating. We have resolved this issue and have been monitoring for the past 30 minutes to make sure things are working as normal..

Type: Incident Duration: 28 minutes Affected Components: Website, API, App Dec 20 , 00:33:00 GMT+0 Resolved - This incident has been resolved.. Dec 20 , 00:05:00 GMT+0 Identified - We are continuing to work on a fix for this incident..

Type: Incident Duration: 1 hour and 19 minutes Affected Components: Website, API, App Dec 13 , 20:33:42 GMT+0 Resolved - This incident has been resolved.. Dec 13 , 19:15:00 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result. It will take 10-15 minutes to fully deploy..

Type: Incident Duration: 1 day, 2 hours and 47 minutes Affected Components: Website, API, App Dec 13 , 23:17:28 GMT+0 Resolved - Hard Rock is back up!. Dec 13 , 19:44:39 GMT+0 Identified - Bovada is back up!. Dec 12 , 20:30:22 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 20 minutes Affected Components: Website Dec 5 , 09:14:38 GMT+0 Resolved - Website is now operational! This update was created by an automated monitoring service.. Dec 5 , 08:54:37 GMT+0 Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..