OpsGenie experienced a minor incident on June 26, 2023 affecting Alert Flow and Email Notification Delivery and 1 more component, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2023, 06:25 AM UTC
Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
- investigating Jun 26, 2023, 06:30 AM UTC
The team has identified the cause of the problem and actively working on it to mitigate the delays.
- identified Jun 26, 2023, 06:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 26, 2023, 07:42 AM UTC
We are continuing on a fix for the issue.
- identified Jun 26, 2023, 09:44 AM UTC
We detected delays in login flow. We identified the problem and working on fix.
- identified Jun 26, 2023, 11:49 AM UTC
Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.
- monitoring Jun 26, 2023, 12:33 PM UTC
Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.
- resolved Jun 26, 2023, 12:36 PM UTC
Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.