OpsGenie incident

We observe increased error rates due to the cloud provider

Minor Resolved View vendor source →

OpsGenie experienced a minor incident on December 10, 2023 affecting Incident Flow and Alert Flow and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2023, 03:40 AM UTC
Resolved
Dec 10, 2023, 03:52 AM UTC
Duration
11m
Detected by Pingoru
Dec 10, 2023, 03:40 AM UTC

Affected components

Incident FlowAlert FlowEmail Notification DeliverySMS Notification DeliveryVoice Notification DeliveryMobile Notification DeliveryHeartbeat MonitoringIncident REST APIAlert REST APIHeartbeat REST API

Update timeline

  1. monitoring Dec 10, 2023, 03:40 AM UTC

    We observe increased error rates due to the cloud provider. It caused notification delays and elevated API errors for our customers. All systems are recovering now, we are monitoring.

  2. resolved Dec 10, 2023, 03:52 AM UTC

    Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.