OpsGenie incident

IOS based Alert Notifications delivered as non-critical

Major Resolved View vendor source →

OpsGenie experienced a major incident on December 13, 2023 affecting Mobile Notification Delivery and Mobile Notification Delivery, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 01:18 PM UTC
Resolved
Dec 13, 2023, 02:37 PM UTC
Duration
1h 19m
Detected by Pingoru
Dec 13, 2023, 01:18 PM UTC

Affected components

Mobile Notification DeliveryMobile Notification Delivery

Update timeline

  1. investigating Dec 13, 2023, 01:18 PM UTC

    As of 12.12.2023 14:46 UTC, we have observed that some alert notifications are not being delivered to IOS-based devices as critical. We are currently investigating the issue.

  2. identified Dec 13, 2023, 01:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 13, 2023, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 13, 2023, 02:37 PM UTC

    This incident has been resolved.