OpsGenie experienced a minor incident on April 30, 2024 affecting Alert Flow and Heartbeat Monitoring and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Alert FlowHeartbeat MonitoringAlert REST APIWeb ApplicationMobile ApplicationIncoming Call Routing
Update timeline
- identified Apr 30, 2024, 12:52 PM UTC
We are observing delays for our alert flow. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
- identified Apr 30, 2024, 12:59 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 30, 2024, 03:59 PM UTC
Our engineering team has implemented fixes. We will continue to monitor all systems. Thank you for your patience.
- resolved Apr 30, 2024, 04:13 PM UTC
This incident has been resolved.