OpsGenie experienced a notice incident on June 21, 2024, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 21, 2024, 12:17 AM UTC
We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.
- monitoring Jun 21, 2024, 01:31 AM UTC
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
- resolved Jun 21, 2024, 02:47 AM UTC
Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.