OpsGenie incident

Elevated 5XX errors in Schedule API at Opsgenie USA region

Minor Resolved View vendor source →

OpsGenie experienced a minor incident on December 16, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 05:18 PM UTC
Resolved
Dec 16, 2024, 03:30 PM UTC
Duration
—
Detected by Pingoru
Dec 16, 2024, 05:18 PM UTC

Update timeline

  1. resolved Dec 16, 2024, 05:18 PM UTC

    Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.