Operata incident

Data not populating in Canvas

Minor Resolved View vendor source →

Operata experienced a minor incident on September 20, 2022 affecting Web UI, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 05:45 AM UTC
Resolved
Sep 20, 2022, 09:14 AM UTC
Duration
3h 29m
Detected by Pingoru
Sep 20, 2022, 05:45 AM UTC

Affected components

Web UI

Update timeline

  1. identified Sep 20, 2022, 05:45 AM UTC

    Operata monitoring detected an issue that may have delayed the population of data into Canvas since 1100hrs AEST. There is no data loss as a result of this issue and the data will re-populate over the next 24 hours.

  2. resolved Sep 20, 2022, 09:14 AM UTC

    This incident is now resolved and all data is now populating in Canvas.