Operata incident

Login Issue Impacting some users

Notice Resolved View vendor source →

Operata experienced a notice incident on May 10, 2024 affecting Web UI and API and 1 more component, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 05:45 PM UTC
Resolved
May 10, 2024, 08:32 PM UTC
Duration
2h 47m
Detected by Pingoru
May 10, 2024, 05:45 PM UTC

Affected components

Web UIAPIData IngressEmail NotificationsData BackupData StoreAuthentication Service

Update timeline

  1. investigating May 10, 2024, 07:23 PM UTC

    We have been alerted to an issue which impacts users ability to authenticate with the Operata platform. Our engineers are currently investigating the cause.

  2. resolved May 10, 2024, 08:32 PM UTC

    This incident has been resolved.