OpenWater incident

OpenWater Customer Support Thanksgiving Holiday Hours

Notice Resolved View vendor source →

OpenWater experienced a notice incident on November 24, 2015, lasting 5d 10h. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2015, 05:59 PM UTC
Resolved
Nov 30, 2015, 04:45 AM UTC
Duration
5d 10h
Detected by Pingoru
Nov 24, 2015, 05:59 PM UTC

Update timeline

  1. scheduled Nov 24, 2015, 05:59 PM UTC

    We will have no regular support staff on Thanksgiving Thursday and limited availability on Friday - Sunday. Normal support operations to resume on Monday November 30th. Infrastructure will continue to be monitored 24 / 7

  2. in progress Nov 26, 2015, 05:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Nov 30, 2015, 04:45 AM UTC

    The scheduled maintenance has been completed.