OpenWater incident

Help Center Outage

Notice Resolved View vendor source →

OpenWater experienced a notice incident on March 16, 2016, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2016, 09:29 PM UTC
Resolved
Mar 17, 2016, 01:06 AM UTC
Duration
3h 36m
Detected by Pingoru
Mar 16, 2016, 09:29 PM UTC

Update timeline

  1. identified Mar 16, 2016, 09:29 PM UTC

    Microsoft Azure is having an outage in their East US data center. You can monitor their status here: https://azure.microsoft.com/en-us/status/. This has affected the OpenWater academy at academy.getopenwater.com. The OpenWater Awards platform is hosted in a different data center and has not been impacted by this outage. We apologize for any inconvenience this may have caused. If you need assistance and cannot access the Help Center articles at this time, please use your in-app messenger to contact support and they will provide you direct instructions. Thank you.

  2. resolved Mar 17, 2016, 01:06 AM UTC

    Microsoft Azure has restored services.