OpenWater incident

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Major Resolved View vendor source →

OpenWater experienced a major incident on September 14, 2017, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2017, 06:58 PM UTC
Resolved
Sep 14, 2017, 08:58 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 14, 2017, 06:58 PM UTC

Update timeline

  1. investigating Sep 14, 2017, 06:58 PM UTC

    Portions of OpenWater that rely on Amazon S3 for storage are facing an outage. This outage began approximately at 2:55 PM Eastern Time. We will post an update once more information is available.

  2. monitoring Sep 14, 2017, 07:09 PM UTC

    Amazon S3 appears to have stabilized. We will continue to monitor and provide updates here every 30 minutes until the issue is resolved. You can also visit http://status.aws.amazon.com/ for a real time status.

  3. monitoring Sep 14, 2017, 07:39 PM UTC

    The issue is contained is impacting < 5% of our customers. The next update will be posted at 4:30 PM Eastern or sooner.

  4. resolved Sep 14, 2017, 08:58 PM UTC

    The issue is fully resolved.