OpenWater incident

Degraded Performance with Background Jobs

Minor Resolved View vendor source →

OpenWater experienced a minor incident on March 23, 2018, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2018, 02:01 PM UTC
Resolved
Mar 23, 2018, 02:50 PM UTC
Duration
49m
Detected by Pingoru
Mar 23, 2018, 02:01 PM UTC

Update timeline

  1. identified Mar 23, 2018, 02:01 PM UTC

    We have identified and are working on resolving an issue with regards to background jobs. Background jobs impact various functionality in the platform such as running reports or screens that pull large amounts of data.

  2. monitoring Mar 23, 2018, 02:40 PM UTC

    The queues of background jobs have cleared out and jobs should be processing now. We are monitoring.

  3. resolved Mar 23, 2018, 02:50 PM UTC

    This incident has been resolved.