OpenWater experienced a minor incident on April 7, 2020 affecting General Platform, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
General Platform
Update timeline
- identified Apr 07, 2020, 01:12 PM UTC
An upstream provider, Github, which we use to serve custom theme files is currently having an outage. Incident can be followed here: https://www.githubstatus.com/incidents/f3xzj5fgfq5b - This will impact customers with matched look and feel or custom branding on their portal.
- monitoring Apr 07, 2020, 01:37 PM UTC
Github has restored themes. We are monitoring.
- resolved Apr 07, 2020, 01:41 PM UTC
This incident has been resolved.