OpenWater experienced a notice incident on July 17, 2020 affecting General Platform, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2020, 09:21 PM UTC
There are widespread outage reports across the Internet at the moment. We will post updates here at least once per hour.
- investigating Jul 17, 2020, 09:23 PM UTC
We are continuing to investigate this issue.
- investigating Jul 17, 2020, 09:37 PM UTC
The OpenWater platform is back up and the widespread outage seems to be mitigated, however as nearly every major website was taken down at the same time (source: DownDetector.com) we will continue to report and monitor. Next Update 7:30 PM US eastern unless there is another significant incident.
- monitoring Jul 17, 2020, 09:38 PM UTC
We have set the status as minor as we have gotten reports from our customers across the US/Canada that they are able to return with fast access.
- resolved Jul 17, 2020, 11:52 PM UTC
This incident has been resolved.