OpenWater experienced a major incident on January 14, 2022 affecting General Platform, lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
General Platform
Update timeline
- identified Jan 14, 2022, 05:19 PM UTC
Application users are experiencing intermittent degraded performance or 524 time out errors. The team is actively working on a resolution, but there is no estimate on when it will be fully resolved at this time. We will provide updates as more information becomes available.
- monitoring Jan 14, 2022, 10:34 PM UTC
As of 30 minutes ago, a fix has been applied and we are monitoring performance.
- resolved Jan 14, 2022, 11:02 PM UTC
This incident has been resolved.