OpenWater incident

File Downloads and Image Previews Not Working

Notice Resolved View vendor source →

OpenWater experienced a notice incident on January 24, 2023 affecting File Uploads, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2023, 06:55 PM UTC
Resolved
Jan 24, 2023, 07:20 PM UTC
Duration
25m
Detected by Pingoru
Jan 24, 2023, 06:55 PM UTC

Affected components

File Uploads

Update timeline

  1. investigating Jan 24, 2023, 06:55 PM UTC

    We are having an issue with our content delivery network (Cloudflare), and access to images, videos and files is temporarily unavailable. File uploads continue to work. We are working on a fix right away.

  2. monitoring Jan 24, 2023, 07:00 PM UTC

    A fix is in place, there may be intermittent file downloads or image previews not working. Please refresh the page if this is the case.

  3. resolved Jan 24, 2023, 07:20 PM UTC

    This incident has been resolved, we will continue to monitor throughout the day in case there are intermittent issues.