OpenSea incident

Processing delays

Minor Resolved View vendor source →

OpenSea experienced a minor incident on April 25, 2022 affecting API and Website and 1 more component, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2022, 05:37 PM UTC
Resolved
Apr 25, 2022, 09:50 PM UTC
Duration
4h 12m
Detected by Pingoru
Apr 25, 2022, 05:37 PM UTC

Affected components

APIWebsiteMobile ApplicationEmails

Update timeline

  1. investigating Apr 25, 2022, 05:37 PM UTC

    Our NFT metadata update task is running behind which is causing the website and API to reflect stale data. We are investigating the issue.

  2. monitoring Apr 25, 2022, 06:50 PM UTC

    A fix has been implemented and we are working through past metadata updates.

  3. monitoring Apr 25, 2022, 08:05 PM UTC

    We are continuing to monitor the queue and will provide an update when systems return to normal.

  4. resolved Apr 25, 2022, 09:50 PM UTC

    This incident has been resolved.