OpenPath had 3 outages in the last 2 years totaling 1454h 49m of downtime — averaging 0.1 incidents per month.
There were 3 OpenPath outages since August 16, 2024 totaling 1454h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 1 test(s) failed.
There was a spike in response times for under a minute, no systems were affected and response times are normal. We are currently monitoring.
This has been resolved
We are noticing some slow downs in performance which we believe is related to our data queue flow. We are currently investigating. We are currently monitoring the impact; however, transaction data and client interfaces all appear to be functioning.
We have identified the issue caused with backup of queued data and have throttled back the execution of these queues, which has restored all performances.
This incident has been resolved.