OpenPath experienced a minor incident on August 16, 2024 affecting Transaction API and Platform API and 1 more component, lasting 59d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Transaction APIPlatform APIShopify Checkout
Update timeline
- investigating Aug 16, 2024, 03:27 PM UTC
We are noticing some slow downs in performance which we believe is related to our data queue flow. We are currently investigating. We are currently monitoring the impact; however, transaction data and client interfaces all appear to be functioning.
- identified Aug 16, 2024, 03:48 PM UTC
We have identified the issue caused with backup of queued data and have throttled back the execution of these queues, which has restored all performances.
- resolved Oct 14, 2024, 04:16 AM UTC
This incident has been resolved.