OpenPath incident

Automated incident report

Minor Resolved View vendor source →

OpenPath experienced a minor incident on October 16, 2024, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 06:35 AM UTC
Resolved
Oct 16, 2024, 03:22 PM UTC
Duration
8h 46m
Detected by Pingoru
Oct 16, 2024, 06:35 AM UTC

Update timeline

  1. investigating Oct 16, 2024, 06:35 AM UTC

    Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.

  2. resolved Oct 16, 2024, 03:22 PM UTC

    We identified a long running process on our Subscription endpoint of the Platform API, this issue has been resolved and patch to ensure the issue does not happen again will be applied today.