OpenPath experienced a notice incident on November 21, 2024, lasting 8d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 21, 2024, 08:02 PM UTC
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
- investigating Nov 21, 2024, 08:28 PM UTC
We are currently reviewing this issue and will update as soon as we have more information available.
- investigating Nov 21, 2024, 08:43 PM UTC
To restore services as quickly as possible, we temporarily diverted traffic. At this time, all systems appear to be functioning as expected. We will now conduct a deeper investigation into the issue and provide updates here as soon as new information becomes available.
- resolved Nov 29, 2024, 08:59 PM UTC
This issue has been resolved, for the Postmortem please see: https://asset.openpath.io/download/pdf/connection-pool-exhaustion-issue.pdf