OpenPath experienced a minor incident on December 26, 2024 affecting Platform API, lasting 5h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Platform API
Update timeline
- investigating Dec 26, 2024, 06:45 PM UTC
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
- identified Dec 26, 2024, 11:47 PM UTC
Intermittent Platform API error was identified and our dev team worked in the fix
- resolved Dec 26, 2024, 11:51 PM UTC
Healthcheck configuration in our Platform AppService has been successfully updated. The service is now fully operational and functioning as expected.