OpenNode incident

Investigating issues with Lightning payments

Major Resolved View vendor source →

OpenNode experienced a major incident on June 27, 2020 affecting Payments, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2020, 05:53 PM UTC
Resolved
Jun 29, 2020, 12:29 AM UTC
Duration
1d 6h
Detected by Pingoru
Jun 27, 2020, 05:53 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jun 27, 2020, 05:53 PM UTC

    We are currently investigating an issue with Lightning payments in our platform. Please refer to this status page to get the latest updates on this incident.

  2. investigating Jun 28, 2020, 08:13 PM UTC

    We are continuing to investigate an issue with Lightning Network payments. Impact - Payers are able to initiate LN payments, but processing and merchant settlement are currently pending. Please refer to this status page to get the latest updates on this incident.

  3. resolved Jun 29, 2020, 12:29 AM UTC

    The incident has been resolved. Lightning payments are now fully operational. Please note: Webhooks were not triggered for some users during downtime. We’ll be reaching out directly to those affected in order to ensure all platforms are synchronized with OpenNode payments data.