OpenNode incident

Elevated API Errors for Payment Requests with Auto-Conversion enabled

Minor Resolved View vendor source →

OpenNode experienced a minor incident on May 11, 2022 affecting Payments, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2022, 06:43 PM UTC
Resolved
May 11, 2022, 06:57 PM UTC
Duration
14m
Detected by Pingoru
May 11, 2022, 06:43 PM UTC

Affected components

Payments

Update timeline

  1. identified May 11, 2022, 06:43 PM UTC

    We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution. In the meantime, all conversions and outgoing bank transfers are disabled.

  2. resolved May 11, 2022, 06:57 PM UTC

    This incident has been resolved. Conversions and bank transfers are now fully operational.