OpenNode incident

Elevated API Errors for Payment Requests with Auto-Conversion enabled

Major Resolved View vendor source →

OpenNode experienced a major incident on June 21, 2022 affecting Payments and API, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:58 AM UTC
Resolved
Jun 21, 2022, 07:29 AM UTC
Duration
31m
Detected by Pingoru
Jun 21, 2022, 06:58 AM UTC

Affected components

PaymentsAPI

Update timeline

  1. investigating Jun 21, 2022, 06:58 AM UTC

    We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution. In the meantime, all conversions and outgoing bank transfers are disabled.

  2. resolved Jun 21, 2022, 07:29 AM UTC

    This incident has been resolved. Conversions and bank transfers are now fully operational.