OpenNode incident

Elevated API Errors for Payment Requests with Auto-Conversion enabled

Major Resolved View vendor source →

OpenNode experienced a major incident on July 8, 2022 affecting Payments and API, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2022, 02:54 AM UTC
Resolved
Jul 08, 2022, 06:02 AM UTC
Duration
3h 8m
Detected by Pingoru
Jul 08, 2022, 02:54 AM UTC

Affected components

PaymentsAPI

Update timeline

  1. investigating Jul 08, 2022, 02:54 AM UTC

    We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution. In the meantime, all conversions and outgoing bank transfers are disabled.

  2. monitoring Jul 08, 2022, 05:58 AM UTC

    A fix has been implemented by our partner and we are monitoring the results.

  3. resolved Jul 08, 2022, 06:02 AM UTC

    This incident has been resolved. Conversions and bank transfers are now fully operational.