OpenNode incident

Lightning payments are taking longer than expected to update its status

Minor Resolved View vendor source →

OpenNode experienced a minor incident on September 2, 2022 affecting Payments and API, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 04:50 PM UTC
Resolved
Sep 03, 2022, 12:05 AM UTC
Duration
7h 14m
Detected by Pingoru
Sep 02, 2022, 04:50 PM UTC

Affected components

PaymentsAPI

Update timeline

  1. investigating Sep 02, 2022, 04:50 PM UTC

    We currently investigating an issue where Lightning payments are taking longer than expected to update its status. Lightning payment webhooks are also being affected.

  2. identified Sep 02, 2022, 04:53 PM UTC

    The issue has been identified and a fix is being implemented by our engineering team. Paid payments will be updated shortly and webhooks will be fired. Please refer to this page for more updates.

  3. identified Sep 02, 2022, 06:53 PM UTC

    We are continuing to work on a fix for this issue. Please refer to this page for more updates.

  4. monitoring Sep 02, 2022, 10:30 PM UTC

    Affected lightning payments are now reflecting their updated status and webhooks were sent.

  5. monitoring Sep 02, 2022, 11:48 PM UTC

    A fix has been deployed. We are monitoring for any further issues.

  6. resolved Sep 03, 2022, 12:05 AM UTC

    This incident has been resolved and the platform is fully operational.