OpenNode incident

Investigating connectivity issues

Minor Resolved View vendor source →

OpenNode experienced a minor incident on December 5, 2022 affecting Payments and Bitcoin nodes and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:23 PM UTC
Resolved
Dec 05, 2022, 09:13 PM UTC
Duration
49m
Detected by Pingoru
Dec 05, 2022, 08:23 PM UTC

Affected components

PaymentsBitcoin nodesAPI

Update timeline

  1. investigating Dec 05, 2022, 08:23 PM UTC

    Our team is investigating an connectivity incident affecting our platform and will provide updates here.

  2. identified Dec 05, 2022, 08:59 PM UTC

    This issue has been identified and is related to our cloud infrastructure provider. The connectivity issue is partial (it doesn't apply to all regions).

  3. monitoring Dec 05, 2022, 09:06 PM UTC

    A fix has been implement by our cloud infrastructure provider and we are monitoring the results. Connectivity is coming back up.

  4. resolved Dec 05, 2022, 09:13 PM UTC

    This incident has been resolved and the platform is now fully operational.