OpenCage experienced a minor incident on September 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 12, 2023, 10:10 PM UTC
Type: Incident Duration: 16 hours Affected Components: Geocoding API - reverse, Geocoding API - forward, Geosearch Sep 12, 22:10:00 GMT+0 - Monitoring - We're seeing elevated error rates of HTTP 504 with 0.15% of responses. There's been a network backbone maintenance this night and some connections between our clusters seem unstable. While HTTP 504 indicates a server disconnect none of the individual servers is offline. We're continue to monitor the situation. Sep 13, 14:09:45 GMT+0 - Resolved - It's isolated to the Nuremberg, Germany, data center. We're directing all traffic to other data centers now.