OpenCage experienced a minor incident on November 9, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 09, 2023, 05:09 PM UTC
Type: Incident Duration: 17 hours and 59 minutes Affected Components: Geocoding API - reverse, Geocoding API - forward Nov 9, 17:09:00 GMT+0 - Investigating - We are currently investigating why road info (width, lanes) and speed info are not returned for those users who set &roadinfo=1 in their requests Nov 9, 23:15:04 GMT+0 - Identified - We started backfilling the missing data. Currently at 30% (the world has lots of road) Nov 10, 05:01:20 GMT+0 - Monitoring - The missing roadinfo data was backfilled on one cluster and all affected customer's API requests are redirected to that cluster. We're continuing to backfill data on the remaining clusters. Nov 10, 11:07:35 GMT+0 - Resolved - All remaining clusters are now up-to-date again.