OpenCage experienced a minor incident on September 12, 2023, lasting 15h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 12, 2023, 10:10 PM UTC
We're seeing elevated error rates of HTTP 504 with 0.15% of responses. There's been a network backbone maintenance this night and some connections between our clusters seem unstable. While HTTP 504 indicates a server disconnect none of the individual servers is offline. We're continue to monitor the situation..
- resolved Sep 13, 2023, 02:09 PM UTC
It's isolated to the Nuremberg, Germany, data center. We're directing all traffic to other data centers now..