OpenCage experienced a minor incident on November 9, 2023, lasting 17h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 09, 2023, 05:09 PM UTC
We are currently investigating why road info (width, lanes) and speed info are not returned for those users who set &roadinfo=1 in their requests.
- identified Nov 09, 2023, 11:15 PM UTC
We started backfilling the missing data. Currently at 30% (the world has lots of road).
- monitoring Nov 10, 2023, 05:01 AM UTC
The missing roadinfo data was backfilled on one cluster and all affected customer's API requests are redirected to that cluster. We're continuing to backfill data on the remaining clusters..
- resolved Nov 10, 2023, 11:07 AM UTC
All remaining clusters are now up-to-date again..