OpenAI experienced a minor incident on August 31, 2026 affecting ChatGPT Work, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 31, 2026, 03:04 PM UTC
Status: Identified We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation. Affected components ChatGPT Work (Partial outage)
- identified Aug 31, 2026, 03:21 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation. Affected components ChatGPT Work (Partial outage)
- identified Aug 31, 2026, 04:02 PM UTC
Status: Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation. Affected components ChatGPT Work (Partial outage)
- identified Aug 31, 2026, 05:01 PM UTC
Status: Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation. Affected components ChatGPT Work (Partial outage)
- identified Aug 31, 2026, 05:52 PM UTC
Status: Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation. Affected components ChatGPT Work (Partial outage)
- identified Aug 31, 2026, 07:29 PM UTC
Status: Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation. Affected components ChatGPT Work (Partial outage)
- monitoring Aug 31, 2026, 08:01 PM UTC
Status: Monitoring We have applied a mitigation and are monitoring recovery. Affected components ChatGPT Work (Partial outage)
- resolved Aug 31, 2026, 08:28 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)