OpenAI experienced a major incident on August 14, 2026 affecting Conversations, lasting 10h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Conversations
Update timeline
- identified Aug 14, 2026, 10:22 PM UTC
Status: Identified We are investigating an issue affecting some customers using GPT-5.6 Terra. Affected requests may intermittently return incomplete or malformed responses, or include unexpected content. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)