OpenAI experienced a minor incident on August 11, 2026 affecting Conversations and ChatGPT Work, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 11, 2026, 12:54 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance) ChatGPT Work (Degraded performance)
- investigating Aug 11, 2026, 01:20 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance) ChatGPT Work (Degraded performance)
- monitoring Aug 11, 2026, 02:32 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance) ChatGPT Work (Degraded performance)
- monitoring Aug 11, 2026, 02:57 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Operational) ChatGPT Work (Operational)
- resolved Aug 11, 2026, 03:01 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) ChatGPT Work (Operational)