OpenAI experienced a minor incident on July 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 31, 2026, 09:04 AM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- identified Jul 31, 2026, 09:05 AM UTC
Status: Identified We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
- monitoring Jul 31, 2026, 09:06 AM UTC
Status: Monitoring The issue has been mitigated.
- resolved Jul 31, 2026, 09:28 AM UTC
Status: Resolved This is now resolved.