OpenAI experienced a minor incident on July 21, 2026 affecting Login and Login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 06:36 PM UTC
Status: Investigating We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT. Affected components Login (Partial outage) Login (Partial outage)
- identified Jul 21, 2026, 06:41 PM UTC
Status: Identified We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate. Affected components Login (Partial outage) Login (Partial outage)
- monitoring Jul 21, 2026, 06:56 PM UTC
Status: Monitoring The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery. Affected components Login (Operational) Login (Operational)
- resolved Jul 21, 2026, 07:00 PM UTC
Status: Resolved All affected API Platform functionality has now fully recovered. Affected components Login (Operational) Login (Operational)