OpenAI experienced a minor incident on July 19, 2026 affecting Conversations and Voice mode and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2026, 02:49 PM UTC
Status: Investigating Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating. Affected components Conversations (Partial outage)
- identified Jul 19, 2026, 03:01 PM UTC
Status: Identified We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery. Affected components ChatGPT Work (Partial outage) Voice mode (Partial outage) Conversations (Partial outage) Connectors/Apps (Partial outage)
- monitoring Jul 19, 2026, 03:04 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Voice mode (Partial outage) Conversations (Partial outage) Connectors/Apps (Partial outage) ChatGPT Work (Partial outage)
- monitoring Jul 19, 2026, 04:55 PM UTC
Status: Monitoring Service has been restored and we are continuing to monitor. Affected components Voice mode (Operational) Conversations (Operational) Connectors/Apps (Operational) ChatGPT Work (Operational)
- resolved Jul 19, 2026, 05:05 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Connectors/Apps (Operational) ChatGPT Work (Operational) Voice mode (Operational) Conversations (Operational)