OpenAI incident

Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

Minor Resolved View vendor source →

OpenAI experienced a minor incident on July 13, 2026 affecting File uploads, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:35 PM UTC
Resolved
Jul 13, 2026, 02:35 PM UTC
Duration
—
Detected by Pingoru
Jul 13, 2026, 02:35 PM UTC

Affected components

File uploads

Update timeline

  1. investigating Jul 13, 2026, 09:11 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components File uploads (Degraded performance)

  2. investigating Jul 13, 2026, 10:13 AM UTC

    Status: Investigating We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library. Affected components File uploads (Degraded performance)

  3. monitoring Jul 13, 2026, 11:11 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components File uploads (Degraded performance)

  4. investigating Jul 13, 2026, 11:48 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components File uploads (Degraded performance)

  5. monitoring Jul 13, 2026, 01:11 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components File uploads (Degraded performance)

  6. resolved Jul 13, 2026, 02:35 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational)