OpenAI incident

Elevated conversation and login errors on ChatGPT for iOS and macOS

Minor Resolved View vendor source →

OpenAI experienced a minor incident on July 12, 2026 affecting Login and Conversations, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 03:28 PM UTC
Resolved
Jul 12, 2026, 03:28 PM UTC
Duration
—
Detected by Pingoru
Jul 12, 2026, 03:28 PM UTC

Affected components

LoginConversations

Update timeline

  1. investigating Jul 12, 2026, 09:49 AM UTC

    Status: Investigating We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more. Affected components Conversations (Degraded performance)

  2. investigating Jul 12, 2026, 11:02 AM UTC

    Status: Investigating We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations. Affected components Conversations (Degraded performance)

  3. investigating Jul 12, 2026, 11:29 AM UTC

    Status: Investigating We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS. Affected components Conversations (Degraded performance)

  4. identified Jul 12, 2026, 12:02 PM UTC

    Status: Identified We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation. Affected components Login (Degraded performance) Conversations (Degraded performance)

  5. identified Jul 12, 2026, 12:34 PM UTC

    Status: Identified We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors. Affected components Login (Degraded performance) Conversations (Operational)

  6. identified Jul 12, 2026, 01:09 PM UTC

    Status: Identified We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS. Affected components Conversations (Operational) Login (Degraded performance)

  7. monitoring Jul 12, 2026, 03:15 PM UTC

    Status: Monitoring A mitigation has been applied, and the affected services have recovered. We are monitoring the results. Affected components Login (Operational) Conversations (Operational)

  8. resolved Jul 12, 2026, 03:28 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational) Conversations (Operational)