OpenAI incident

Delays in Support Email Processing

Minor Resolved View vendor source →
Started
Feb 14, 2026, 08:44 PM UTC
Resolved
Feb 14, 2026, 08:44 PM UTC
Duration
Detected by Pingoru
Feb 14, 2026, 08:44 PM UTC

Update timeline

  1. investigating Feb 14, 2026, 06:07 PM UTC

    Status: Investigating We are currently investigating an issue impacting our support contact channels. Some users may experience delays or difficulty reaching our support team.

  2. monitoring Feb 14, 2026, 06:30 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  3. resolved Feb 14, 2026, 08:44 PM UTC

    Status: Resolved All impacted services have now fully recovered.

Looking to track OpenAI downtime and outages?

Pingoru polls OpenAI's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when OpenAI reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track OpenAI alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring OpenAI for free

5 free monitors · No credit card required