OpenAI experienced a minor incident on February 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 14, 2026, 06:07 PM UTC
Status: Investigating We are currently investigating an issue impacting our support contact channels. Some users may experience delays or difficulty reaching our support team.
- monitoring Feb 14, 2026, 06:30 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery.
- resolved Feb 14, 2026, 08:44 PM UTC
Status: Resolved All impacted services have now fully recovered.