OpenAI incident
Elevated error rates for Deep Research in Enterprise Workspaces
Affected components
Update timeline
- identified Mar 11, 2026, 07:25 PM UTC
Status: Identified We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
- identified Mar 11, 2026, 08:07 PM UTC
Status: Identified We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are continuing to work on implementing a mitigation. Affected components Deep Research (Degraded performance)
- identified Mar 11, 2026, 08:42 PM UTC
Status: Identified We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are deploying a mitigation to resolve the issue. Affected components Deep Research (Degraded performance)
- monitoring Mar 11, 2026, 09:08 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Deep Research (Degraded performance)
- resolved Mar 11, 2026, 09:47 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Deep Research (Operational)
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