OpenAI incident

Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour

Minor Resolved View vendor source →

OpenAI experienced a minor incident on April 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 07:33 PM UTC
Resolved
Apr 20, 2026, 07:33 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2026, 07:33 PM UTC

Update timeline

  1. investigating Apr 20, 2026, 07:13 AM UTC

    Status: Investigating We are investigating the issue for the listed services.

  2. monitoring Apr 20, 2026, 09:43 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  3. resolved Apr 20, 2026, 07:33 PM UTC

    Status: Resolved All impacted services have now fully recovered.