OpenAI incident
Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour
Update timeline
- investigating Apr 20, 2026, 07:13 AM UTC
Status: Investigating We are investigating the issue for the listed services.
- monitoring Apr 20, 2026, 09:43 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery.
- resolved Apr 20, 2026, 07:33 PM UTC
Status: Resolved All impacted services have now fully recovered.
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