OpenAI incident

Business plan subscription checkout issues on web and mobile web

Minor Resolved View vendor source →

OpenAI experienced a minor incident on May 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 01:29 AM UTC
Resolved
May 29, 2026, 01:29 AM UTC
Duration
—
Detected by Pingoru
May 29, 2026, 01:29 AM UTC

Update timeline

  1. investigating May 28, 2026, 08:46 PM UTC

    Status: Investigating Some users may be unable to complete Business plan subscription checkouts on web and mobile web. We are investigating the issue for the listed services.

  2. monitoring May 29, 2026, 12:09 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  3. resolved May 29, 2026, 01:29 AM UTC

    Status: Resolved All impacted services have now fully recovered.