OpenAI incident

Workspace Agents Degraded and Responses Impacted

Minor Resolved View vendor source →

OpenAI experienced a minor incident on October 6, 2026 affecting Agent, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 10:52 PM UTC
Resolved
Oct 07, 2026, 03:00 AM UTC
Duration
4h 8m
Detected by Pingoru
Oct 06, 2026, 10:52 PM UTC

Affected components

Agent

Update timeline

  1. investigating Oct 07, 2026, 01:12 AM UTC

    Status: Investigating We are investigating the issue for workspace agents, users may not see the responses during the issue time. Affected components Agent (Degraded performance)

  2. identified Oct 07, 2026, 01:52 AM UTC

    Status: Identified We are implementing the mitigation. Affected components Agent (Degraded performance)

  3. monitoring Oct 07, 2026, 02:45 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Agent (Degraded performance)

  4. resolved Oct 07, 2026, 03:00 AM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Agent (Operational)