OpenAI experienced a minor incident on September 17, 2026 affecting ChatGPT Work, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
ChatGPT Work
Update timeline
- investigating Sep 17, 2026, 07:03 PM UTC
Status: Investigating We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks. Affected components ChatGPT Work (Partial outage)
- investigating Sep 17, 2026, 07:38 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components ChatGPT Work (Partial outage)
- identified Sep 17, 2026, 07:57 PM UTC
Status: Identified We are still implementing the mitigation. Affected components ChatGPT Work (Partial outage)
- resolved Sep 17, 2026, 08:24 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)