OpenAI experienced a minor incident on September 13, 2026 affecting Conversations, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Conversations
Update timeline
- investigating Sep 13, 2026, 04:56 PM UTC
Status: Investigating We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)
- monitoring Sep 13, 2026, 05:00 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance)
- resolved Sep 13, 2026, 05:47 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)