Open Exchange Rates incident

Delayed updates to BTC and ETH rates

Minor Resolved View vendor source →

Open Exchange Rates experienced a minor incident on November 10, 2022 affecting Exchange Rate API, lasting 13h 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2022, 07:13 PM UTC
Resolved
Nov 11, 2022, 09:00 AM UTC
Duration
13h 47m
Detected by Pingoru
Nov 10, 2022, 07:13 PM UTC

Affected components

Exchange Rate API

Update timeline

  1. identified Nov 10, 2022, 07:13 PM UTC

    Please be aware that Bitcoin (BTC) and Ethereum (ETH) are currently operating with a delay in our API, with rate updates being published at a reduced frequency. We are working to rectify this as soon as possible.

  2. monitoring Nov 10, 2022, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2022, 12:39 PM UTC

    This incident has been resolved.